Don’t Lose Clients. Take our Admissions Call Center Training course.

 

Admissions

ADMISSIONS CALL CENTER TRAINING

call center training

The number one goal of a detox, residential treatment center, PHP, or IOP  is to fill the beds with quality candidates that need your services. This is where most places struggle to maintain a census of appropriate candidates.  You hire marketers, developers, lead generation services, dabble in the AdWords game and spend thousands of dollars to get the phone to ring. After all that money out and hard work, a lot of clients are lost in the Admissions Call Center. Untrained staff, missed calls, admission of inappropriate candidates for your specific services, promises to clients that are unrealistic (resulting in them leaving upon arrival), not assessing for proper level of care, not understanding and assessing proper insurance coverage. This all translates into time lost and revenue lost.

At The Addictions Academy training is our passion. We have analyzed what marketing strategies work and which ones are simply a waste of time.  During our research we have learned that the Admission Call Center staff is rarely trained and consists of newly sober individuals, some having gone through the program itself. They are given a tour, shadow an individual and handed the phone. They might be hourly, salary or given a bonus to secure clients. What we have noticed is that a majority of the calls are not closed,  closed on clients that do not show up to the center, or worse yet, closed on the clients that are not a good fit for the program resulting in the client being transferred upon arrival. This creates more work for the already overtaxed staff and less generation of revenue.

We have developed a training program that crosses clinical verbiage and sales techniques to improve the closing ratio of your Admissions Call Center Team. We will analyze the systems you have in place, meet your staff, and train them on both clinical terminology and sales closing tactics.  The client’s first contact with your treatment center is your Admissions Call Center Team and if they process goes smoothly the client will arrive at your center. The relationship that is built with the client pre treatment, during admission and post admission is crucial to the success of that client and your center. A happy, sober client is worth 4-10 referrals. An unhappy client is worth 40 negative reviews. Can you stand to lose 40 potential clients in this competitive market?

Here is what The Addictions Academy can offer you, to increase your client base, fill your beads and increase client retention. Call us today at 1.800.706.0318 to schedule your free assessment of your Call Center Admissions Team and possible onsite or webinar training.

What is Fitness in Recovery and who the hell is Boris Schaak?

 

What is Fitness in Recovery and who the hell is Boris Schaak?

fitness in recovery
Fitness in Recovery Coaching is a class offered at The Addictions Academy that combines fitness elements to help people recover, fully recover, from the damage they did to their bodies and not just their mind. Talk therapy is only SO good, you need to fix the body damage and the chemistry damage you did in your addiction.
In The Addictions Academy’s Fitness in Recovery Training Program you will quickly find out that having another tool for people in recovery allows for greater and long-term success. With interactive learning and examples, you will see that having clients implement a routine of healthy eating habits and fitness will help them recover faster and healthier, with a less chance of relapse. This knowledge will empower you in your day-to-day interaction with clients, and in your own personal lives.
At The Addictions Academy, we only use the best, most influential and educated teachers for our classes.  Do you KNOW Boris? He is a trainer for celebs and those in recovery.  Since everyone has a ‘recovery coach’ or ‘sober companion’ following them around like a puppy dog, Boris is able to add more to his services as a Fitness in Recovery Coach and get more accomplished with each client in a quicker time period. Have you seen Brittany’s ‘sober companion’ carrying her shopping bags like a servant? THAT is not what Boris offers. He offers TRUE services in recovery — coaching and fitness.

Boris Schaak, Founder of Sober Fitness, offers you the very best fitness coaching available. He has been working professionally in the world of fitness and holistic wellness for 30 years! Boris battled with his own addiction to alcohol and drugs for many years, before finding his way back to a life in fitness, through working a Twelve Step program. As a Fitness Coach, Nutritional Advisor, and Sober Coach, Boris’ fitness approach connects the elements of fitness and nutrition within the scope of recovery.  

Boris has been a Personal Trainer, Sober Coach and Sober Companion to many people who have had successful recovery, have regained their physical abilities and expanded upon their career potentials, as a result. We invite you to let his experience work for you.

The Addictions Academy Welcomes Katie Donovan to our Faculty!

 

The Addictions Academy is excited to announce a new instructor to our faculty team!

Katie will be teaching our Nationally Certified Family Recovery Coach training course.

Katie“Family Recovery Coaching is where my heart and passion lie”

Katie has spent over the last 20 years in the marketing, events and communications industry. After experiencing the addiction journey with her daughter Brittany, Katie left her marketing career, in order to focus on family recovery.  She has now dedicated her life to guiding others through the overwhelming process of finding quality treatment for substance abuse, coaching families through their own recovery, and a consultant for the treatment industry.  Learn more about Katie here. 

Our program in Family Recovery Coaching is comprehensive and will teach you, the professional coach, to be able to work with and assist the family during their difficult times.  As much as an addict needs a coach, so does the family, and there are currently no programs available to teach you, the professional, how to deal with the family dynamics.  Families of an addict are often confused themselves about addiction and where to turn with some of the issues that are going on within the family dynamic system.

As a Therapist or Recovery Coach, you are trained to handle the addict but often the family is left alone to deal with their issues without help. They become abandoned once the loved one enters treatment or even left to coach themselves on what to do if the loved one refuses treatment. We are proud to offer you Nationally Certified Family Coach Training. Increase your resume and make yourself more marketable to treatment centers by learning Family Recovery Coaching.

 

Music in Recovery. Become a Certified Music Method Addiction Coach.

 

recoveryADDICTION CAMP MUSIC AND RECOVERY LIKE NEVER BEFORE!

RIGHT NOW we are offering the class at a discount. $1500 for 3 FULL days.

Books, Breakfast, lunch included. Call now. Only 3 seats left.

A 3 DAY INTENSIVE EXPEDITION HARNESSING THE POWER OF MUSIC IN SOBRIETY ROLLED INTO AN AMAZING ADDICTION CAMP.

Come see what all the fuss it about. Music in recovery is the hottest thing right now. A lot of treatment centers are offering it, some have dedicated their entire program to it. WHY? Because music produces dopamine, the chemical related to happiness. Are you ready to add something fun to your practice? You should.

Is it billable on insurance? Call me, I will explain. Meet Angel Bartolotta and a guest rock-n-roller!

https://theaddictionsacademy.com/therapy-professionals/recovery-courses-and-certificate-programs/addiction-camp/

recovery

TIME TO BECOME A CERTIFIED MUSIC METHOD ADDICTION COACH TO HELP OTHERS AND YOURSELF.  

 

 

Students of The Addictions Academy are Doing Great Things in their Communities!

 

students

Students of The Addictions Academy are Doing Great Things in their Communities!

The Addictions ACADEMY has trained many people over the course of the past four years. They are featured in the article below for the students they have trained and the good work the students are doing across the US.
Our comprehensive Professional Recovery Coaching will teach you to prepare for difficult Recovery Coach clients and various situations. Through the process of Recovery Coaching, clients are held accountable, improve their performance, become educated on drug and alcohol addictions, and enhance their quality of life. A Recovery Coach sets the parameters of the conversation, listens and contributes observations and questions, provides a road map for success and assists the client as a team to achieving their desired goals. An action based Recovery Coach accelerates the client’s progress by providing greater focus and awareness of choices, actions, and responsibility. Recovery Coaching concentrates on meeting the client where they are now, where they want to be, and holding them accountable as a team to get there.
Our courses are offered by Live Virtual Classroom webinars or self study on-demand, to learn at your leisure!  Check out our courses here or call 1.800.706.0318 and get started today!

The Addictions Academy: Students are Loving Their Courses! See What they are Saying!

 

The Addictions Academy: Students are Loving Their Courses!  See What they are Saying! 

Head over to https://theaddictionsacademy.com/therapy-professionals/calendar-courses/  to view the calendar of courses.  Call 1.800.706.0318 or register online.  Check out Addiction Academy student Heidi’s thoughts on her recent Life Coaching course below!

students

Hi Cali!

I just got done with the life coaching training and want you to know that Ginger was an amazing instructor for this course! She taught us skills and tools that were not covered in the material, that I feel are invaluable to having when moving forward with this profession. I look forward to and hope to work with her again soon. She demonstrated very well her life coaching skills as an instructor to us.

I learned from her directly and by watching the way she handled us as students.

I am grateful things worked out so that I could experience her knowledge and skills for this course.

Thank you,
Heidi Fredere

You Know Cocaine is Bad for your Brain, but Let’s Talk About SUGAR!

You Know Cocaine is Bad for your Brain, but Let’s Talk About SUGAR!

sugar

January 26-27 Nationally Certified Food Addictions Coach training.  Register TODAY!

Only $300 down if you take advantage of our payment plan.  Includes 10 weeks of supervision. Call 1.800.706.0318 ext 2 before this class is SOLD OUT! 

 

FOOD ADDICTION COACHING

Nationally Certified Food Addictions Coach (NCFAC)

In Food Addiction Coaching  we will explain the differences between healthy and unhealthy relationships with food, how to spot a hidden eating disorder, what the difference between dieting and lifestyle choices are and how to deal with all of them as they present in your client. We address food addictions as both part of the addictive cycle and also independent of other addictions.

For most addicts, an addiction is addiction and food is no different. They complete substance abuse treatment and then begin abusing food and foodstuffs. They may over eat, binge eat, indulge in sugar and caffeine and gain weight. At the Addictions Academy we teach you how to handle the food addiction side when the monster of drugs and alcohol is tamed. We also teach to how to handle a food addiction that is independent of other addictions. Become Certified in Food Addictions. Contact us today. 1.800.706.0318

What you will learn:

  • The differences between healthy and unhealthy relationships with food.
  • How to spot a hidden eating disorder and what to do about it.
  • The difference between dieting and lifestyle choices.
  • Sugar and connection with opiates.
  • Sugar and the connection with alcohol.
  • How to kick the sugar habit (if you want to)
  • Eating as Punishment.
  • Addictions to sugar, caffeine, and energy drinks.
  • Exploration of chemical imbalances in the body.
  • Serotonin and how it plays a key role in food choices.
  • Overcoming Food Addictions and the process to teach your client.
  • Stuffing and numbing unprocessed feelings and how to teach your client ways to cope.
  • How mental health and emotional health play a key role in food addictions.
  • Ways to spot hidden food addictions.
  • The difference between eating disorders, emotional eating and food addictions.
  • Self Esteem and lifestyle changes to implement with your client.
  • How to spot triggers and stressors and what to do about it.

Since abstinence from food is not an option, we offer coping skills and behavior changing life skills. At The Addictions Academy, we will address how to handle going to an Overeaters Anonymous meeting where there is no caffeine and no sugar versus going to a Narcotics Anonymous meeting where coffee and doughnuts are served. Please note this is not a restrictive eating class (no diets, but good verses bad foods to eat will be addressed). We are going to address all Food Addiction issues and ways to use coping skills and mechanisms to reduce stuffing, over eating, under eating, dieting, restricting and using food as a tool to deal with stressors in life.

Our Food Addiction Certification Program is ideal for Therapists, Addiction Coaches, Personal Trainers, Yoga Teachers, Weight Loss Consultants, Health Coaches, Fitness Trainers, Group Exercise Instructors and Life Coaches. Anyone looking to obtain more clients or add more services and credentials to their resume will benefit from The Addictions Academy Food Addictions Certificate Program. ALSO if you have a food addiction, this class will be a great kick start to your lifestyle change!

Call Today at 1.800.706.0318 or register on site.

Is Fitness A Part of Your Client’s Addiction Recovery Program? It Should Be!

 

Is Fitness A Part of Your Client’s Addiction Recovery Program?  It Should Be!

fitness

FITNESS IN RECOVERY TRAINING PROGRAM

In The Addictions Academy’s Fitness in Recovery Training Program you will quickly find out that having another tool for people in recovery allows for greater and long-term success. With interactive learning and examples, you will see that having clients implement a routine of healthy eating habits and fitness will help them recover faster and healthier, with a less chance of relapse. This knowledge will empower you in your day-to-day interaction with clients, and in your own personal lives. You will have a real sense of competency. Training and clarifying expectations is so important. Areas to be covered will include basic nutrition, training with weights versus cardio only workouts, getting away from the known ego based fitness philosophy, integration of a spiritual based fitness routine, and tools that you can provide clients with to help them be successful in their sobriety. There are a lot of misconceptions when it comes to nutrition and fitness. This course will provide the understanding to why a clear and concise nutrition and fitness regimen is important in the path of recovery.

  Boris Schaak, founder of Sober Fitness, is a celebrity trainer and sober coach.

Learn more at The Addictions Academy or call 1.800.706.0318 to register today!

 

Want to Become a Music Method Addiction Coach? Learn More and Register Today!

music method

ADDICTION CAMP MUSIC AND RECOVERY LIKE NEVER BEFORE!

Welcome to “The Music Method Addiction Camp,” a collaboration between The Addictions Coach and Angel Bartolotta of The Rock Box Music School and Stage.

music method

The 3 day  Addiction Camp provides many key tools shown to greatly enhance one’s stability and level of passion in life and in sobriety, for self, and also to use when working with others. If you are a therapist, recovery coach, counselor or sober companion you need cutting edge tools to assist your clients. If you are in recovery, you need to know what the ‘next level’ of maximizing your life potential will be for you. We cover it all in 3 days and you leave with a Certification as a Music Method Addiction Coach.

 

See the awesome venue of The Rock Box:

https://www.facebook.com/rockboxmusicschool/videos/612079045661645/

 

 

Ian Mcloughlin, Student of The Addictions Academy Shares his Training Experience.

student

Student of The Addictions Academy Shares his Training Experience.

Thank you Cali! The training you did for us was awesome and I look forward to working more with you in the future. You are unbelievable at what you do, and I hope to one day be as successful and knowledgeable as you are.

Ian Mcloughlin | Admissions & Marketing Representative
www.sobercollege.com

 

Read more testimonials below: